Certified Collectibles Group (CCG), home of grading firms Numismatic Guaranty Company (NGC) and Paper Money Guaranty (PMG), closed its Sarasota, Fla., headquarters earlier this week on Tuesday, Sept. 27, in advance of Hurricane Ian, a Category 4 hurricane that slammed into the Florida coast on the afternoon of Wednesday, Sept. 28.
In an announcement posted on its website, it stated:
During this time, Customer Service phone lines will be closed, and email responses will be delayed.
All collectibles are secured.
CCG will reopen after the storm has passed and it is safe for employees to return to work. For further updates, please visit NGCcoin.com, PMGnotes.com, CGCcomics.com, CSGcards.com or any of the CCG company websites.
The Certified Collectibles Group® (CCG®) is monitoring Hurricane Ian and is well prepared for the challenges posed by the tropical weather.
The CCG companies are headquartered in Sarasota, Florida, in modern buildings that are built to withstand hurricanes. The offices are located about 9 miles inland from the Gulf of Mexico (east of Interstate 75) and are not in a flood zone. The buildings also have large, secure vaults to protect collectibles that are monitored 24/7.
CCG has been operating in Florida for more than 20 years and has contingency plans for tropical weather. We will continue to monitor the storm and will offer updates on our websites.
The firm posted an update on Thursday, Sept. 29, stating that the headquarters will re-open for normal operations on Monday, Oct. 3:
There have been no adverse affects to any of CCG’s buildings or the collectibles safely stored inside our high-security vaults.
We appreciate all of the emails, calls and texts of support from our customers during this time. We look forward to returning to work to serve you with our expert and impartial services.