This article was originally printed in Numismatic News.
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The U.S. Mint was set to take orders April 28 for the numismatic uncirculated version of the 2010 Hot Springs National park 5-ounce silver coin.
The Mint set the price at $279.95 per coin and a limit of one per household. With a total mintage of 27,000, the Mint expected a quick sellout.
Because of the anticipated demand for the coins, the Mint expected that its online ordering management system would be much slower than usual.
“As we have previously indicated to our customers, our online ordering management system is in need of upgrade,” the Mint stated in a press release April 27. “Fixing the system is a priority. Unfortunately, we do not anticipate an upgraded system being in place until approximately mid-2012. In the meantime, we apologize to our customers for any inconvenience and ask them to be patient during this time.”
The Mint will institute a “waiting list” for orders beyond the maximum mintage of 27,000.
“We may, however, be unable to post notification of a waiting list status in a timely manner so that the customer knows of this status prior to placing the order,” the Mint stated. “A waiting list means that orders have been accepted for the maximum mintage, but if a product becomes available because of an order cancellation, we will fulfill orders from the waiting list on a first-in, first-served basis. The United States Mint will be unable to provide information about a customer’s position on the waiting list.”
When an order is placed on a waiting list, the customer will receive an order receipt, but it is not a guarantee that the order will be fulfilled.
If the Mint is unable to fulfill an order, the customer will receive a cancellation or sold-out notification within one to two weeks and a refund will be made if a check was submitted.
The numismatic uncirculated version of the ATB coins have a P mintmark. Its finish is the same finish used on the Mint’s 3-inch bronze medals.