As a result of the on-going COVID 19 pandemic, many carriers are not requiring signatures for signature-required deliveries. Carriers have stated that they are following a “knock and verify” policy for signature required packages, though many of our customers have told us that this is not happening in practice. This is not a situation over which the United States Mint has any control.
To avoid customers paying for a service that they are not receiving, or having an expectation that we know will not be met, the United States Mint will cease offering signature-required shipments.
Effective December 1, 2020, the United States Mint will stop paying for, or offering for a fee, signature-required shipments.
As carrier policies return to normal, we will implement the ability for customers to opt in and pay for signature-required delivery for their orders.